Support
Find answers to common questions or reach out directly.
Subscriptions are managed through Apple. Go to Settings → [Your Name] → Subscriptions on your iPhone, find Arcana, and choose the option you need. Changes take effect at the end of your current billing period.
Open Arcana, go to Settings, and tap "Restore Purchases." Make sure you're signed in with the same Apple ID you used for the original purchase.
Yes. All card data, lessons, and reading functionality work completely offline. An internet connection is only needed for optional account sync and subscription verification.
Yes. Go to Settings in the app to export your data. Your journal entries, readings, and personal notes are yours.
Go to Settings → Account → Delete Account. This removes your account and all associated data from our servers. Local data is removed when you uninstall the app.
The breathing exercise before readings is completely optional — you can skip it at any time. If you experience any discomfort, the pace can be adjusted in Settings, or you can disable it entirely.
Premium unlocks the full learning path (all modules beyond the introductory lessons), all 8 spread types, advanced journal analytics and pattern insights, and every ambient soundscape. Core features like daily draws and single-card readings are free.
Reach out and we'll get back to you.
We aim to respond within 48 hours.